Terms & Conditions

1. Acceptance of Terms

By accessing or using bt999's website, mobile application, or any service offered by bt999, you confirm that you have read and agreed to these Terms & Conditions, our Privacy Policy, and our Responsible Gaming guidelines. These terms apply to all users, visitors, and registered members of the platform.

bt999 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes take effect constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.

2. Eligibility Requirements

To register and use bt999's services, you must meet all of the following conditions:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or accessing any gambling service on this platform.
• You must provide accurate, current, and complete information during registration. False or misleading information may result in immediate account suspension.
• You must not be a resident of or located in a jurisdiction where online gambling is prohibited by applicable law.
• You must be acting on your own behalf and not on behalf of any third party when placing bets or transacting on this platform.

bt999 reserves the right to request proof of age and identity at any time. Accounts found to be in breach of eligibility requirements will be suspended immediately, and any pending withdrawals may be forfeited.

3. Account Registration

Each user is permitted to hold only one active account on bt999. Registering multiple accounts — whether under the same identity or different identities — is a violation of these terms. To register, you are required to:

• Submit a valid username, contact number, and a secure password during the sign-up process.
• Verify your identity if requested by the bt999 compliance team. This may include submission of a national ID card, passport, or other government-issued document.
• Keep your account credentials confidential. bt999 is not responsible for unauthorized access resulting from your failure to maintain password security.
• Notify bt999 support immediately if you suspect that your account has been compromised or accessed without your authorization.

4. Deposits and Withdrawals

bt999 supports a range of payment channels commonly used in Bangladesh, making it simple for local players to fund their accounts and receive winnings. Please note the following:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability may vary at the time of transaction.
• All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and are displayed at the time of the transaction.
• Withdrawal requests are processed only after successful identity verification. bt999 reserves the right to perform additional checks before approving withdrawals.
• Funds deposited must be used for gaming purposes. bt999 does not permit the use of the platform as a money transfer or banking service.

bt999 is not responsible for delays or failures caused by third-party payment processors, banking institutions, or network outages. Please allow up to 72 hours for withdrawal processing during high-demand periods.

5. Bonuses and Promotions

bt999 offers promotional bonuses, free spins, and special offers to new and existing players. All bonuses are subject to the following conditions:

• All bonuses are subject to wagering requirements. Unless otherwise stated, a minimum rollover of 20x the bonus amount must be met before any withdrawal is permitted.
• Bonuses cannot be exchanged for cash and are non-transferable between accounts. Bonus funds expire within the period specified in the individual promotion's terms.
• bt999 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who have already claimed a bonus before a modification will not be retroactively affected.
• Any evidence of fraudulent activity, abuse of the bonus system, or collusion with other players will result in the immediate forfeiture of all bonus balances and potential account closure.

6. Prohibited Activities

The following activities are strictly prohibited on bt999. Violation of any of these rules may result in account suspension, permanent banning, and forfeiture of all balances:

• Using automated bots, scripts, or any software that provides an unfair advantage over other players or interferes with the platform's normal operation.
• Money laundering or any attempt to use bt999 as a conduit for illegal financial transactions. All suspicious transactions are reported to the relevant authorities.
• Creating multiple accounts to exploit welcome bonuses, referral bonuses, or any other promotional offer. Any associated accounts found to be in violation will all be subject to closure.
• Colluding with other players to manipulate game outcomes in any game type including cricket betting, live casino, or slot games.
• Threatening, harassing, or abusing customer support staff or other platform users via any communication channel.

bt999 cooperates fully with law enforcement agencies and will share user data as required by applicable Bangladeshi law when presented with a valid legal request.

7. Responsible Gaming

bt999 is committed to promoting responsible gaming practices. We encourage all users to gamble for entertainment purposes only and to maintain control over their gaming activity. Players are strongly advised to set personal limits on their deposits and wagers and to take regular breaks.

If you feel that gambling is negatively affecting your life, finances, or relationships, please contact our support team to discuss self-exclusion, account cooling-off periods, or deposit limit settings. You may also seek help from external support organizations available in Bangladesh. bt999 treats all responsible gaming requests with the highest level of confidentiality.

8. Intellectual Property

All content on the bt999 platform — including but not limited to website design, logos, graphics, text, game interfaces, and software — is the exclusive intellectual property of bt999 or its licensed content providers. You are not permitted to copy, reproduce, distribute, or create derivative works from any bt999 content without prior written permission. Unauthorized use of bt999's intellectual property may result in legal action.

9. Limitation of Liability

bt999 provides its platform on an "as-is" and "as-available" basis. We make no warranties — express or implied — regarding the uninterrupted availability of the service, the accuracy of game results, or the fitness of the platform for any particular purpose. bt999 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform.

In no event shall bt999's total liability to any user for any claim exceed the total amount deposited by that user in the 30 days preceding the incident giving rise to the claim. bt999 makes no guarantee of winning outcomes and reminds all users that gambling involves financial risk.

10. Privacy and Data Protection

bt999 is committed to protecting your personal data. The collection, storage, and use of your information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By agreeing to these terms, you also consent to the data practices described in our Privacy Policy. We use industry-standard SSL encryption to safeguard all personal and financial information transmitted through our platform.

11. Amendments to Terms

bt999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will be published on this page with an updated effective date. Where required by applicable regulations, we will provide advance notice of material changes.

Your continued use of bt999 after any amendment becomes effective constitutes your acceptance of the updated terms. If you do not agree with any amendment, you must stop using the platform and close your account by contacting our support team.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming and digital services in the jurisdiction in which bt999 operates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts. bt999 makes no representation that its services are appropriate or available in jurisdictions where online gambling may be restricted.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, our team is available to assist you. We aim to respond to all formal enquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business days.

Email: [email protected]